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1390 Clyde Ave, #107
Ottawa, Ontario K2G 3H9
613-695-1386
+1-888-435-7204
ottawasewing@gmail.com
Featured Products
Brother Machines
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Brother Machines
$1,499.00
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Brother Machines
$1,599.00
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Babylock Machines
$3,249.00
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Babylock Machines
$1,299.00
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Babylock Sergers
$2,079.00
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Babylock Sergers
$519.00
Babylock Machines
$779.00
Reviews
Fantastic customer service! The owners know every machine inside and out and even let me try out the one I was interested in buying at the store, also very knowledgeable in various types of sewing to provide some good general advice to someone who's new like me. Absolutely appreciated all the information and warm welcoming vibe from this store 🙂 highly recommend for all your sewing needs!
Annette Keys
02:13 13 Dec 17
The owners, Yasmin and Zuher, are very pleasant and were very helpful in providing the right sewing machine along with the basic materials to get started.
Andrew Jackson
15:39 03 Jan 18
The people are great! I was looking for a sewing machine place that would be honest and reliable. So I phoned a few places asking for a part that my machine doesn't need. This was the only place who were honest and told me I didn't need that part for my machine, all the rest tried to sell one to me telling me it was for my machine. I will always go here as I now know they are honest and helpful.
misatim
16:21 23 May 17
Thank you so much for your service and care of my machine!!
Patti Johnson
00:04 29 Jan 18
Great place! I booked a private sewing lesson after I bought my first serger and just couldn't get the machine working. Jasmine was extremely knowledgeable and very helpful. She is a great teacher. I now am using my serger to its full capacity. Thank you!
Monika Lunan
12:50 23 Jul 17
I am a designer and collector, and have brought in several antique Singer machines to the shop, asking if they could do anything to restore/fix them. They sure could! They have given new life to some very old antique machines. Yasmin and Zuher are remarkable! They do thorough work and do it with integrity. And, they are always friendly and courteous. I always feel welcome in this awesome shop! Highly recommend them for all your sewing machine needs.
Nelusha McDonald
21:34 10 Mar 17
Their prices were really good, and they knew their products well enough to help me find exactly what I needed. The Store owners were also incredibly kind, and provided some of the best customer service I've seen in a long time. I highly recommend you give them a chance.
Liam MacDonald
19:24 24 May 18
Welcoming and their prices are affordable. Always ready to help you find whatever you are looking for and a better explanation on the products.
Judith Onyekachi
13:40 06 Jun 18
Just dropped off my sewing machine for repair today. The owner was incredibly nice and friendly. It felt like a small town sewing store. Looking forward to having my machine repaired and finding a new hidden gem of a store.
Melissa Linteris
23:04 25 Jun 18
I had the most delightful experience with the owners, Mr. Zohar and Mrs. Yasmin. I took my broken and cumbersome Shark sewing machine to their store, and in exchange purchased a vintage Singer sewing machine. Yasmin kindly helped me with the basics even though it was past closing time. Just unforgettable.
Isabella Mendes
01:18 03 Jul 18
Yasmin was very helpful. She figured out why my server was not making proper stitches, and she fixed the issue on the spot. This is my favorite sewing store!
Anne Stankovic
15:40 07 Jul 18
I just bought a coverstitch machine. Was explained quickly, but will be given lessons. Customer service was the best I have seen anywhere. Can't wait to visit again to get my other machines serviced.😊
Kim Cockrem
19:10 23 Sep 18
I had the most delightful experience with the owners, Mr. Zuher and Mrs. Yasmin. I took my broken and cumbersome Shark sewing machine to their store, and in exchange purchased a vintage Singer sewing machine. Yasmin kindly helped me with the basics even though it was past closing time. Just unforgettable.
L 3161
01:20 03 Jul 18
Yasmin was very helpful. She figured out why my serger was not making proper stitches, and she fixed the issue on the spot. This is my favorite sewing store!
Anne Stankovic
00:18 08 Jul 18
I've got nothing but wonderful things to say about the Ottawa Seeing Centre. They know their stuff, they're kind and friendly and they stand by their products. You can't ask for more. Thank you for being my go-to spot in Ottawa for my sewing machine needs!
Kokobaru
19:01 21 Oct 18
They fixed my machine that had seized and now its perfect. Excellent customer service, kind, knowledgeable! Highly recommend.
Sophie Taillefer
18:33 18 Dec 18
Yasmin is a great teacher! Had a class in sesewi machine maintenance and thought it was very helpful. Thanks, Yasmin!
Sherry Hickey
20:22 01 Mar 19
The owners helped me find the exact replacement gear I needed within minutes. After replacing it in my machine and correcting the timing my machine is back up and running! Will recommend this store to friends
Calvin Gale
23:34 06 May 19
I went to a couple Ottawa stores and this one was clearly the right choice. Friendly owners - clean professional store - took the time to help me and answer my silly questions 🙂 Bought a machine from them well under list price too. At a local fabric shop they knew the owners well and spoke highly of them. Very pleased!
Ken Armstrong
14:27 25 Jun 19
Great knowledge of all products sold at the store. Friendly service as well. Definitely go back!
Sue Belanger
00:11 27 Jun 19
Great place to get machine services. They know they stuff, and take the time to educate the customer as well. Would absolutely buy my next machine here to support a local business.
Phil Kidd
15:15 24 Jul 19
Great place to get machine services. They know they stuff, and take the time to educate the customer as well. Would absolutely buy my next machine here to support a local business.
Phil Kidd
15:15 24 Jul 19
Great knowledge of all products sold at the store. Friendly service as well. Definitely go back!
Sue Belanger
00:11 27 Jun 19
This is definitely a business I would recommend. The owner is friendly, honest and obliging.I had previously explained a problem with my sewing machine in a store on Hazledean Rd., Kanata and was told that the clutch was gone and it would cost $200 plus to repair.An acquaintance said to try Ottawa Sewing Centre. I gave the same explanation and was told that there could not be much wrong with it, bring it in to be checked out.Within 15 minutes I left the store, a happy customer, with my machine working and the owner refusing to accept any payment.Thank You,Alistair Mills, Kanata
Alistair Mills
16:19 14 Nov 19
Excellent shop! The owners take the time to get to know their customers and go above and beyond. They recently got me out of a jam when my machine went down and had me back up and running in no time. Fast, friendly, and knowledgeable service.
Shannon Clarke
14:50 03 Dec 19
Took my sewing machine for repair, the bobbin mechanism had fallen off. The lady in the store looked at the machine advised that all it needed was to reinstall the bobbin mechanism which she did right there on the spot which took 5 minutes. I was extremely impressed. She was friendly, patient and kind. What great service in the City of Ottawa/Gatineau.
Anita Ramrattan
13:36 07 Jan 20
Absolutely amazing customer service. Quick to respond when messaged. Very patient when providing assessment for repairs needed. Great advice and very careful when handling machine. Highly recommend!
Jenna Honsl
16:57 01 Feb 20
My 1980's Kenmore is like a brand new machine! I have the information I needed to keep it in good shape now and I'm eager to learn to sew. What a great experience. Thank you.
AH Tea
14:46 14 Feb 20
Such wonderful owners. Always so pleasant and very helpful. I will definitely come back here again.
Tasha W
17:34 02 Mar 20
Took my sewing machine for repair, the bobbin mechanism had fallen off. The lady in the store looked at the machine advised that all it needed was to reinstall the bobbin mechanism which she fixed on the spot which took 5 minutes. I was extremely impressed. She was friendly, patient and kind. What great service in the City of Ottawa/Gatineau.
Anita Ramrattan
13:11 17 May 20
Just love this place. Such an incredible support to us designers & makers. Us business owners, we were all tested far more than we ever wanted to be when Covid-19 changed our lives. Ottawa sewing center came through. The complied with government regulations, which caused much sacrifice on their part as business owners...bit they found ways to teach, help and prepare safe pickup orders. I am very appreciative for small businesses like this! I was able to keep on keeping on with their support 😍
Cris MacIntosh
23:04 22 May 20
Very pleased with your help with my recent purchase and look forward to seeing you again for supplies and service.
Jennifer Verge
00:44 03 Jun 20
Great service and very helpful with any questions regarding machine issues as well as great sewing tips. I was given a great lesson on my new machine with emphasis on the free motion sewing I was trying to master. I highly recommend Ottawa Sewing Centre for any sewer at any level.
Rosemary O'Connell
19:22 15 Jul 20
Brought my two machines to the Sewing Centre, fearing that both were broken and it would be expensive to repair. Much to my delight my problems were diagnosed and both machines working fine. The service was kindly provided with patience for my lack of knowledge. A fantastic experience.
deloris russell
01:14 22 Jul 20
I'm very happy with the sewing machine I purchased and the service I received from the Ottawa Sewing Centre. Yasmin really knows her stuff and was so helpful and patient with my many questions. I didn't ever feel like I was being rushed or that my questions were a bother. She happily looked up anything she didn't know off-hand to make sure she was giving me accurate information. I highly recommend them and will definitely be back for all my future sewing machine needs.
Kimberly Nichols
17:41 28 Jul 20
Today was my first time going into this store.I was having minor glitches with my second hand machine.It has been 30 years since I touched a sewing machine so my little problems I was having were minor.The gentleman on staff was super friendly, And helpful.He showed me how to troubleshoot the minor glitches. Gave me somePointers, and made some well appreciated suggestions.Purchased some great quality thread, and can’t wait to get back to sewing more confidently this evening.THANK YOU!
kerry slack
17:54 12 Aug 20
Just love this place. Such an incredible support to us designers & makers. Us business owners, we were all tested far more than we ever wanted to be when Covid-19 changed our lives. Ottawa sewing center came through. The complied with government regulations, which caused much sacrifice on their part as business owners...bit they found ways to teach, help and prepare safe pickup orders. I am very appreciative for small businesses like this! I was able to keep on keeping on with their support 😍
Cris MacIntosh
23:04 22 May 20
Excellent service, the staff are extremely knowledgeable and very friendly. Called about a sewing machine making weird noises, they were able to diagnose it over the phone! Good place to get your machine tuned up or get parts/supplies.(Came during the pandemic, was also able to do curbside pickup)
Joseph S
16:52 15 Aug 20
Super friendly, lots of products, local!! 🙂
Tracey Scaramozzino
15:31 05 Sep 20
I had my (very old) Elna Supermatic cleaned and serviced in June. I had used other places in Ottawa over the years, but this was the best service the machine has ever had. It works like a dream now.I sew a variety of things from silk shirts & knits to sleeping bags, drapes & heavy vinyl. No more skipped stitches or tension issues. Its like new again.They also found a used Elna pedal in the back and I bought it too. A previous tune up replaced my old foot petal with a generic one that could only crawl along at 1/3 speed--at its fastest. Needless to say, that was frustrating.LOVE this place and the owners.
SweetFern Canada
18:40 30 Sep 20
Emailed with a problem I was having attaching presser feet to my machine. Yasmin replied within the hour and encouraged me to come to their shop with my machine and she’d be pleased to show me how to do it. Did so the next day and she solved the issue with a new shank. Now I can sew with all of the feet! Welcoming and friendly. Great service. Highly recommend this shop.
G Harkin
12:11 02 Oct 20
I went in with questions, and not only were my questions answered but I ended up making a purchase the same day. I am very happy with my purchase.
Natalie Bastianello-Lamoureux
23:05 10 Oct 20
I live in NS and the Brother machine I wanted was not in stock here. When I called the Ottawa sewing center I first spoke to the female owner. She was busy with customers and asked if it would mind speaking with her husband. I spoke with him and he was very helpful. I asked a few questions about my choice and he could have sold me a more expensive machine but he didn't. He told me it was as good as another brand that was $300 more. I bought the Brother NQ1300 and it is a very nice machine. They shipped it right away. Shipping was only$30. I highly recommend them. Wish I could have been able to go to their store in person. Would certainly buy from them again if i decide to get an embroidery machine.
Annette Chisholm
16:48 03 Feb 21
Great customer service and highly knowledgeable! Can’t go wrong with purchasing any type of sewing machine or accessories from Ottawa Sewing Centre. Two thumbs up for Yasmin and her team.
Cara Duhaime
23:50 22 Feb 21
I was referred to Yasmine, the service was phenomenal, she really knows her stuff and she is very patient. Please go visit Yasmine and buy locally! Thank you Yasmine . Patrick and Clodoaldo
Your True Colors
19:05 01 Mar 21
I am so glad for this gem of a local business. They truly care about their customers and know the product so well that I would recommend anyone who needs Sewing Machine related products or services to go to them - beginners to advanced. They helped me choose a machine to buy and listened to my needs to find me a match. They offered a one-on-one lesson to learn how to use it. They went above and beyond my expectations when it needed to be serviced after heavy use. They have helped me with parts and tools for my second vintage machine. And offered all kinds of free tips and advice a long the way. Support local businesses like this because they deserve it!
Amanda M
03:07 12 Mar 21
Amazing service, a major plus for this place is they take all the time you need in order for you to feel comfortable with your machine. I felt like home and was not rushed or pushed for my decision making. I feel confident in what purchased and they know there products in and out. Service was exceptional and they had an abundance of patience, Thank you!
Josee Plante
00:53 14 Mar 21
I needed a new sewing machine. I bought and love my Brother's ns80e from Ottawa Sewing Center. There was no pressure to buy. The owner demonstrated the machine for me, explained all the features. The price was in my budget. I am so happy with their service.
Jeanne Nugent
12:42 08 May 21
The team here at Ottawa Sewing Centre is very helpful and will take the time to really help you make the right decision if you are buying a new machine. their service of machines is excellent I had to take my machine in because of a faulty connection which they fixed under warranty.
Tannille Moore
18:34 26 Apr 21
I'm very happy with the Brother sewing machine I bought and the service I have received from the Ottawa Sewing Centre. They are very helpful every time. I once sent an email asking if there was such a thing as a foot pedal extension for my machine. Instead of just replying to say no, they called to give me suggestions on what I could do instead.
Kimberly Nichols
17:35 10 Jul 21
The service provided at Ottawa Sewing Centre is excellent. Jasmin is very knowledgeable and takes the time to discuss the machines and to help identify the best type for your needs. They have an excellent array of sewing notions and thread too. I had my sewing machine serviced here this past spring. Great service. I highly recommend this business.
Janet Sanii
22:59 07 Sep 21
Great prices and great customer service. Will definitely be going back for all my sewing needs 😀
Chauna Rowland
10:39 07 Sep 21
Wonderful experience at the Ottawa Sewing Centre today. I went in to buy a serger for the first time and Ms. Karimjee walked me through a few options, provided a demo of a few options, and answered my questions. Highly recommend for any looking for quality sewing equipment and knowledgeable service.
Sarah Quann
18:17 28 Aug 21
Today was my second machine-buying experience at OSC, and once again I left the shop feeling like I made a great decision. Pricing is very affordable, but the service keeps me coming back for all my sewing needs!Yasmine is so knowledgeable, and the machine repair/maintenance service is wonderful. My vintage Kenmore came home purring after the tune up. I highly recommend this shop.
Stephanie P
21:24 15 Jul 21
Amazing service and competitive pricing. Very knowledgeable and attentive to customers needs! Go there with confidence! (I’m from Montreal and I still decided to make my recent purchase from Ottawa Sewing Center)
Charbel
00:12 16 Sep 21
Great service. Tuned up my very old Pfaff no problem. So I'm a very happy novice sewer now.
Jaye Kew
18:55 09 Oct 21
I have been dealing with Ottawa Sewing Centre for many years now and I have nothing but good to say about this shop. It's so nice to walk in and be greeted by Yasmin, she is always so helpful and knows where to find just what it is I am looking for.I have several sewing machines, one over a hundred years old and a couple that are 60+. Zuher keeps all my machines (sewing & longarming machines and serger) running beautifully. I can't imagine taking them anywhere else!
Debbie Isaac
12:18 04 Dec 21
Recently purchased a Q'Nique longarm with frame and owners were very helpful. Good communication and all my questions were answered in a friendly manner.
Michelle Madore
19:04 04 Dec 21
I had a wonderful experience at the Ottawa Sewing Centre. Yasmin took the time to show me the features of the sewing machine that I was interested in. She gave me tips that weren't included in the manual and was very patient with all of my questions. Yasmin certainly knows her stuff. The price of the machine was excellent. I had researched online and theirs was by far the best. With the help of the Ottawa Sewing Centre I now have a machine that I love. Thank you.
Jane Smith
23:29 15 Jan 22
Love this store! Yasmin and Zuher (the owners) are so helpful and kind. They take a true interest in your endeavours and always take the time to go the extra mile to explain how to get the most out of your sewing experiences. I've bought a couple machines and several supplies and I'm always grateful for such an awesome local business!
Wyatt Galley
18:57 18 Jan 22
I picked up a used sewing machine and was recommended to come to this place to get the missing parts. The nice lady who took her time to make sure everything worked and what parts I needed. She also told me what else I needed to do to take care of it.I'm a beginner and I really appreciate the help and time she gave me to get started in sewing. Thank you!
Riza Baltazar
22:25 26 Jan 22
Excellent service, kind and knowledgeable staff. I would highly recommend them.
Fyeza Hasan
20:48 24 Oct 21
Great prices & products! I phoned looking for a specific machine. My questions were answered promptly and it was a smooth fast transaction. The beautiful machine quickly arrived after. I have since purchased accessories. Highly recommend ⭐️⭐️⭐️⭐️⭐️
canadian frost
14:03 20 Mar 22
Best customer service I have ever received. They quickly fixed my old machine and even provided advice on how to best use it and take care of it. Such a great place.
Jason Christie
20:27 18 Apr 22
Great customer service. They took the time to show me around a few machines that I was interested in and even taught me how to use a machine I already owed that I was having issues with. They had no obligation to teach me since they don't even carry that brand. I didn't purchase on my first visit but quickly went back to get my dream serger.
Tina Timmins
19:51 01 Jul 22
Very knowledgeable, excellent repair and maintenance of machines.Excellent new machines. Really nice people.
K Sisu
03:28 04 Jul 22
I was looking for a sewing machine after I had returned one because of tension issues which could not be fixed. I came across the Sewing Machine centre where Yasmin helped me to find the right machine for my needs and taught me to use it in full, with all features the machine offers. It is great to find place which not only sells the machine but provides all the assistance you need, from helping you to find the right one, to how to use it and fix it if you ever need.
Ednar Araujo
14:32 31 Jul 22
Came to take a look at getting my first sewing machine as a newbie beginner. They were really nice, very helpful, but most importantly, they listened to my wants and needs.They took the time to really figure out what I would be using it for, what features I would possibly need, and how to make sure I enjoy my sewing journey.They absolutely succeeded. Within ten minutes of trying out the different settings and stitches, I was very glad to have taken their advice and spent the right money on the right machine for me.Project Runway Canada here I come!Thank you!!! Highly recommended!!!
Andrew Wiseman
21:46 11 Aug 22
Ottawa is tremendously lucky to have the expertise, passion, and exemplary customer service offered by Yasmin and Zuher at the Ottawa Sewing Centre. If you are in the market for a sewing machine, need your machine serviced or are looking for reasonably-priced sewing notions/accessories like needles, presser feet and an extensive collection of machine embroidery thread, I implore you to pay the Ottawa Sewing Centre a visit. Truly an exceptional and dependable local small business.
Tom Devost
22:08 26 Aug 22
Highly recommend! Yasmin made my online purchase of a Brother quilting machine so easy with prompt, detailed responses including stock updates and tracking info. Very competitive pricing, no upsell or pressure of any kind. They offer safe payment methods (Stripe/ PayPal) and 1-day, $30 shipping via CanPar.While I didn't need help with the brand or model, all of this made a huge difference to buy here instead of locally. She is kind, attentive and helpful... essential for a long-distance, big purchase. Lucky Ottawa!
Radhika H
19:37 29 Oct 22
Went here last year to purchase my sewing machine, and was met with the best service! The owner kindly walked me through all of the machines and helped me pick the one that was best for my needs. I would highly recommend, especially over buying online.
Hannah Boonstra
13:20 02 Nov 22
Yasmin and Zuher are always so helpful. I have bought two machines (sewing and embroidery) recently and received excellent service. When I had an issue with my sewing machine, Yasmin video chatted with me to help me solve the problem. I highly recommend the Ottawa Sewing Center!
Kimberley Morgan
00:08 28 Nov 22
Took my wife in to buy her something better then box store junk.Well what a pleasure the way she helps you and dosnt make you feel foolish and is so helpful to us beginners.If all businesses ran under this model more people would shop local . Already looking at second machine and I'd shop no were else . This family run business if a shinning example of how you should run a business.
Shane Fletcher
13:48 02 Nov 22
I purchased 2 machines from this shop last summer and have been back a few times to buy supplies! Great service, super friendly and knowledgeable. Highly recommend Ottawa Sewing Centre! I'll be back to buy a coverstitch machine as soon as i can! :)))
Cassandra Houde
15:06 11 Mar 23
Absolutely wonderful experience ordering my NQ1300 online. Delivery was exceptionally fast within 2 days. Love my Brother sewing machine ! Thank you so much !
Lorie Hill
02:31 05 May 23
My experience with Ottawa Sewing Centre was awesome all around! They replied promptly to my inquiries freely shared their knowledge and expertise which assisted me greatly in making my decision re purchase of the Baby Lock Euphoria. Thank you Yasmin and Zuher for your excellent customer service! I’ll definitely be a (long distance) return client!!
Patricia Kermath
22:53 19 May 23
Yasmin at the Ottawa Sewing Centre helped me replace a 30 year old Kenmore machine. She provided great advice helping me choose a new machine and she gave me a good price. I was also invited to book an appointment to go back for a lesson and they service the machines as well. I recommend a visit if you are looking for a new machine.
S Matthews
01:55 28 Apr 23
My shopping experience at Ottawa Sewing Center was truly exceptional. It's a pleasure to find a local retailer that offers Babylock machines, making it convenient for me. Yasmin stands out with her expertise and helpfulness. I'm grateful to the team for bringing such great machines into Ottawa.
Kirk Mao
03:35 09 Sep 23
Highly recommend for all your sewing needs! Wonderfully friendly, extremely knowledgeable staff. I am just beginning my sewing journey and Yasmin took me through it all. Got set up with a beautiful machine and excited to go back for an orientation session on it before I start my beginner sewing classes. Can’t say enough great things.
Mel Lyon
11:17 09 Sep 23
We arrived for a servicing and what we got was honesty, and a couple of lessons served with the biggest smiles ever. Such a gracious and knowledgeable couple. Their level of customer service should be an example to other retail operations big and small. 👍 Thank you, Ann
Bob Thompson
01:58 15 Sep 23
Contact Info
Public Holidays - Closed
Sunday - Closed
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 3:00 PM