Fantastic customer service! The owners know every machine inside and out and even let me try out the one I was interested in buying at the store, also very knowledgeable in various types of sewing to provide some good general advice to someone who's new like me. Absolutely appreciated all the information and warm welcoming vibe from this store 🙂 highly recommend for all your sewing needs!
The people are great! I was looking for a sewing machine place that would be honest and reliable. So I phoned a few places asking for a part that my machine doesn't need. This was the only place who were honest and told me I didn't need that part for my machine, all the rest tried to sell one to me telling me it was for my machine. I will always go here as I now know they are honest and helpful.
Great place! I booked a private sewing lesson after I bought my first serger and just couldn't get the machine working. Jasmine was extremely knowledgeable and very helpful. She is a great teacher. I now am using my serger to its full capacity. Thank you!
I am a designer and collector, and have brought in several antique Singer machines to the shop, asking if they could do anything to restore/fix them. They sure could! They have given new life to some very old antique machines. Yasmin and Zuher are remarkable! They do thorough work and do it with integrity. And, they are always friendly and courteous. I always feel welcome in this awesome shop! Highly recommend them for all your sewing machine needs.
Their prices were really good, and they knew their products well enough to help me find exactly what I needed. The Store owners were also incredibly kind, and provided some of the best customer service I've seen in a long time. I highly recommend you give them a chance.
Just dropped off my sewing machine for repair today. The owner was incredibly nice and friendly. It felt like a small town sewing store. Looking forward to having my machine repaired and finding a new hidden gem of a store.
I had the most delightful experience with the owners, Mr. Zohar and Mrs. Yasmin. I took my broken and cumbersome Shark sewing machine to their store, and in exchange purchased a vintage Singer sewing machine. Yasmin kindly helped me with the basics even though it was past closing time. Just unforgettable.
I had the most delightful experience with the owners, Mr. Zuher and Mrs. Yasmin. I took my broken and cumbersome Shark sewing machine to their store, and in exchange purchased a vintage Singer sewing machine. Yasmin kindly helped me with the basics even though it was past closing time. Just unforgettable.
I've got nothing but wonderful things to say about the Ottawa Seeing Centre. They know their stuff, they're kind and friendly and they stand by their products. You can't ask for more. Thank you for being my go-to spot in Ottawa for my sewing machine needs!
The owners helped me find the exact replacement gear I needed within minutes. After replacing it in my machine and correcting the timing my machine is back up and running! Will recommend this store to friends
I went to a couple Ottawa stores and this one was clearly the right choice. Friendly owners - clean professional store - took the time to help me and answer my silly questions 🙂 Bought a machine from them well under list price too. At a local fabric shop they knew the owners well and spoke highly of them. Very pleased!
This is definitely a business I would recommend. The owner is friendly, honest and obliging.I had previously explained a problem with my sewing machine in a store on Hazledean Rd., Kanata and was told that the clutch was gone and it would cost $200 plus to repair.An acquaintance said to try Ottawa Sewing Centre. I gave the same explanation and was told that there could not be much wrong with it, bring it in to be checked out.Within 15 minutes I left the store, a happy customer, with my machine working and the owner refusing to accept any payment.Thank You,Alistair Mills, Kanata
Excellent shop! The owners take the time to get to know their customers and go above and beyond. They recently got me out of a jam when my machine went down and had me back up and running in no time. Fast, friendly, and knowledgeable service.
Took my sewing machine for repair, the bobbin mechanism had fallen off. The lady in the store looked at the machine advised that all it needed was to reinstall the bobbin mechanism which she did right there on the spot which took 5 minutes. I was extremely impressed. She was friendly, patient and kind. What great service in the City of Ottawa/Gatineau.